I was really impressed with Kissflow ( which integrates with Google Apps ), a tool for running processes. I'm working with lots of departments at the moment that are doing, or trying to improve their processes using Google Spreadsheets but this may offer a more complete solution.
It works like this....
First you design a form as if it was one big form for the entire process, with different sections.
Next, you create a diagram of your workflow that can contain, approval requests, requests for more information, and queries. You can also create parallel processes and I liked the way you can create sub-process blocks.
The next step is to then sort of define who needs to see which bits of information at which stage.
I have created one to request to create a new programme. It basically goes,
- Create a request
- Get approval to go ahead
- Check funding
- Broader consultation
- Final Sign off
- Notify everyone that needs to know it has been approved
And then once you initiate a request, people can participate either from a nice dashboard or from their email intray. I need to look into this further, but using the demo version, first run through, I like it.
Are there any other great tools that people are using to run quite complex processes?